| Order Processing/Shipping Information |
| We ship directly from our own stock within one or two business days upon credit card validation. Our delivery methods are via U.S.P.S. (United States Postal Service) with Delivery Confirmation for tracking purposes. We follow the postal service schedule for all holiday delivery - if the post office is open, we ship. |
| Please note that some items may become unavailable; however, we will make every effort to replenish our stock and send your orders as quickly as possible. If the item has been discontinued, we will notify you promptly, so either a refund or substitution can be issued. |
| Delivery Confirmation |
| All shipments will have delivery confirmation by the Postal Service. This will ensure proper tracking of any order within the USPS system. |
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| Shipping Rates (U.S. Only): |
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| U.S. Postal Service First Class Mail | $ 2.95 | 1 -5 days | | U.S. Postal Service Priority Mail | $10.95 | (usually) 2 days | | U.S. Postal Service Express Mail | $25.00 | Next day by 3:00PM | |
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| Money Back Guarantee |
30-Day Satisfaction Guarantee 100% Money Back Guarantee On All Products |
| Each order you place is backed by our 100% Money Back Guarantee. This 30-Day Guarantee starts with the day your order has been shipped and gives you plenty of time to check items for color, quality and size. If not completely satisfied with your purchase, just contact our customer service by emailing us at support@trinketcentral.com and return it for an exchange or refund (excluding shipping charges) in its original condition (free of scratches, missing parts, marks, etc.). |
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| Refunds |
| At Trinket Central, we always strive for customer satisfaction. If you are not completely satisfied, simply notify us and return your item within 30 days of your delivery date and we will be happy to provide you with a full refund minus the shipping charges. |
| Credit Card | Credit Card | 3-5 business days | | PayPal | Paypal account | 3-5 business days |
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| (NOTE: If you are returning an item, the refund will be held until we receive the merchandise.) |
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| Please review the information below regarding our policy: |
| • | Item(s) has to be in its original condition and has to be returned within 30 days for the delivery date to be eligible for a full refund. | | • | If you do receive an item(s) that has been damaged during the delivery or that was sent to you in error, you have 7 days from the delivery date to notify us for a full refund or replacement. Failing to do so may result in a partial refund only. | | • | NOTE: Shipping costs on returned items are not included in the refund. |
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| If you will be returning an item that has been shipped to you, please complete a return authorization form that is located at the bottom of the main page and include it with your returned order. Please be sure to include the item number and the reason for the return. |